Refund Policy

Thank you for purchasing from PeppyFeed. We strive to provide high-quality digital products and excellent customer satisfaction. Please read our Return and Refund Policy carefully to understand the terms under which refunds are issued.

1. Refund Eligibility

Since we offer digital products, all sales are generally final. However, we understand that issues can occur. You may request a refund if:

  • The product is not delivered or accessible due to technical errors on our end.

  • The product you received is significantly different from the description on our website.

  • You encounter an irreparable technical issue that prevents product use, even after seeking our support.

Note: For products purchased through a third-party affiliate offer linked from PeppyFeed, refunds are governed by that third party's own refund policy. Contact PeppyFeed first and we will point you to the correct process.

2. Refund Request Process

To request a refund, please follow these steps:

  • Contact us at andrew@peppyfeed.com within 7 days of your purchase.

  • Provide your order details and a clear explanation of the issue.

  • Attach relevant screenshots or documentation if applicable.

  • We will review your request and respond within 3–5 business days, between 10:00 AM and 8:00 PM IST.

  • After a refund is approved, processing time is 4 to 5 business days.

3. Non-Refundable Situations

Refunds will not be issued if:

  • The request is made after 7 days from the purchase date.

  • The product has been used, downloaded, or accessed extensively.

  • The issue is due to incompatibility with third-party tools, devices, or software.

  • The refund request is based on a change of mind.

4. Chargebacks and Disputes

We encourage you to contact us before initiating any chargebacks or disputes. We are happy to assist you and address any concerns you may have.

5. Policy Updates

PeppyFeed reserves the right to modify this policy at any time. Changes will be posted on this page, and the date of the update will be noted.

Contact Us

If you have any questions, please contact us at:

PeppyFeed Website: https://peppyfeed.com Email: andrew@peppyfeed.com